Professional Handshake

Plan for Advertising Your Company Online and on Social Media

Pain Points and Needs: Understand the specific needs and challenges your services address (e.g., comfortable airport transfers or pet care solutions).

Highlight what makes your company unique (e.g., professional service, punctuality, comfort, pet-friendly transport). Use this as the core message in all advertising campaigns.

Website: Ensure your website is SEO-optimized, mobile-friendly, and includes clear information about your services, pricing, and contact details.

Landing Pages: Create targeted landing pages for each service (e.g., airport transfers, pet care) to convert visitors into leads.

  • Facebook: Build a business page showcasing services, customer reviews, and testimonials.
  • Instagram: Use visually appealing content, including photos of your vehicles, pet-friendly transport setups, and customer interactions.
  • Twitter: Share quick updates, service announcements, and engage with customers.
  • LinkedIn: Create a company page to establish credibility and connect with potential business partners.
  • TikTok: Create short, engaging videos showing the unique aspects of your business (e.g., fun pet transport moments, airport arrivals).
  • Targeted Keywords: Bid on keywords like “airport transfer service,” “pet transportation,” “hotel transfer service,” and “dog walking service.”
  • Ad Copy: Create compelling, action-oriented ads with clear calls-to-action (CTAs) like “Book Now,” “Contact Us Today,” or “Get a Free Quote.”
  • Geo-targeting: Focus on specific locations where your services are available.
  • Demographic Targeting: Use Facebook’s targeting tools to reach your ideal customer based on location, interests, and behaviors.
  • Carousel Ads: Showcase different services in one ad (e.g., airport transfer, pet care, dog walking).
  • Video Ads: Create short promotional videos highlighting the convenience, comfort, and reliability of your services.
  • Lead Generation Ads: Use ads that allow users to submit their details directly on Facebook without leaving the platform.
  • Sponsored Content: Promote blog posts or articles about business travel services and professional airport transfers.
  • Sponsored InMail: Send personalized messages to potential business clients or hotels that might need your services.
  • Use retargeting on Google and social media platforms to display ads to users who have visited your website but haven’t booked.
6. Content Marketing Strategy
  • Write informative blog posts that answer potential customers’ questions (e.g., “How to Choose a Reliable Airport Transfer Service” or “Benefits of Professional Pet Transport Services”).
  • Use SEO best practices to rank higher in search engine results for relevant terms.
  • Create instructional and behind-the-scenes videos about your services, such as “What to Expect from Our Airport Transfer Service” or “A Day in the Life of Our Pet Transport Team.”
  • Post these videos on YouTube, Instagram, and Facebook.

  • Showcase positive reviews and testimonials from satisfied clients.
  • Create case studies detailing successful transfers or exceptional pet care experiences to build trust.

  • Partner with travel influencers, pet bloggers, or social media influencers in your niche to promote your services.
  • Offer them free services in exchange for reviews or mentions in their content.
  • Build an email list by offering something of value (e.g., a discount or a guide for travelers with pets).
  • Send regular newsletters with updates, promotions, and useful travel or pet care tips.
  • Use automated email campaigns to follow up with leads or remind customers to book again.
  • Encourage customers to leave reviews on platforms like Google My Business, TripAdvisor, Yelp, and Facebook.
  • Respond to reviews—positive and negative—to show that you value customer feedback.
  • Share daily content on Facebook, Instagram, and Twitter about your services, promotions, and behind-the-scenes looks at your team and vehicles.
  • Use relevant hashtags (#AirportTransfer, #PetTransport, #DogWalking) to increase visibility.
  • Run contests on social media where participants can win a free ride or pet care service by tagging friends or sharing your post.
  • Use Instagram Stories or Facebook Live to host Q&A sessions where potential customers can ask about your services in real-time.
  • Post interactive content like polls to engage your audience (e.g., “What’s the best part of your trip? The ride to the hotel or the ride home?”).
  • Track website traffic, visitor behavior, and conversion rates to identify which strategies are driving the most bookings.
  • Monitor engagement (likes, shares, comments), audience growth, and ad performance on Facebook, Instagram, and LinkedIn.
  • Run A/B tests on different ad creatives, headlines, and calls-to-action to optimize for the best performance.
  • Continuously refine your ad targeting, budget allocation, and messaging based on the data and performance results.
  • Create seasonal promotions (e.g., “20% off all airport transfers this summer”) and advertise them through your email list and social media channels.
  • Use referral programs to encourage existing customers to recommend your services in exchange for discounts.

By following this comprehensive plan, your company will effectively promote its services across the web, attract new clients, and establish a strong online presence.

The Marketing Styles of Apple, Google and Airbnb

Looking at the way that big businesses perform their marketing can give us an insight into how best to recreate it or alter it to fit our small business models. When we observe the ideas of the big businesses, we can see ways in which a scaled-down version could work for us. Here is a quick view into the marketing styles of Apple, Google and Airbnb.

Apple Marketing

The marketing of Apple is simplistic. They offer advertisements and marketing strategies that breathe a refreshing simplicity into the market. Their logo is known in households across the globe. When you see it on a product, you instantly know who makes it and the name of the brand.

Apple relies on the product selling itself through brand recognition rather than using clever marketing tactics or complex advertisements. They don’t need to list the features or prices of products because they know people will buy them no matter what. Apple has become a status symbol for the wealthy. You can almost guarantee that every middle class and above household in the UK owns at least one Apple product. It might not even be value for money. But it doesn’t matter, there are avid Apple fans across the world that are always itching to get their hands on the latest Apple products.

Google Marketing

Google became the most used western search engine pretty quickly and monopolized the market by developing features for people to use that they couldn’t elsewhere. Now it is using its marketing to gain a huge business following. Google releases new features, updates and algorithms on an almost constant basis. This is why the SEO community uses it so much. Their marketing is done through being the search engine that a business has to use to get the most following. Google even has a feature called Google Marketing or Google Analytics that help businesses with this.

Therefore, the business appears on Google more than another search engine and customers are more likely to look for it first on Google before anywhere else. Think about how often you use Google Maps as a guide to get somewhere. Now consider how often you use it to find a business. Businesses sign up for this for free from Google to improve their visibility online. You also might order food or track a package. Apps utilize the Google Maps software for their own businesses so that they can be more valuable to their customers.

Airbnb Marketing

Airbnb are open and honest about their marketing, they even post blogs about it online for customers and interested parties to read. They want to teach people how to become hosts and focus more on brand marketing than spending their money on performance marketing. This shift is because they reported that they saw little change in the amount of traffic that was driven to their site when the pandemic hit and they had to dramatically reduce their performance marketing budget overnight to compensate from the lack of guests.

Airbnb wants to teach more people to be hosts and open up their homes to holidaymakers wanting short breaks. This is a good business move at this time as more people are spending money on holidaying back at home in the UK, rather than going abroad. Once great way to let people know about your Airbnb service is to have a custom-made business card available for all guests at all times.

The marketing of these three companies is very different. However, it all works. The reason for this is that they have each spent a long time building up their brands and becoming the best business that they can be.

Jeanette Newton, article author